Terms and Conditions
Welcome to Camel Sago, a brand of Camel Group, established in the year 1989. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.
Introduction
Camel Group, headquartered at 2262, Camel House, Adate Bazar, Ahmednagar – 414001, Maharashtra, India, is engaged in the exporting, supplying, trading, and importing of high-quality food products including Groundnuts and Sago (Sabudana). All our products are sourced from authentic vendors and processed using pure, natural ingredients.
Acceptance of Terms
By visiting or purchasing from our site or contacting us through any medium, you accept these Terms and Conditions. If you do not agree with any of these terms, you should not use this website or our services
Eligibility
Our website and services are intended for users who are at least 18 years old. By using our services, you affirm that you are of legal age and capable of entering into a binding agreement.
Products and Services
We deal in high-quality food products including but not limited to Groundnuts and Sago (Sabudana).
All products are quality-checked and sourced from verified and trusted vendors.
We reserve the right to discontinue or modify any product without prior notice.
Orders and Pricing
All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without notice.
We reserve the right to cancel or refuse any order at our discretion.
Order fulfillment is subject to availability and successful payment processing.
Payment Terms
Payments can be made via bank transfer or other authorized modes agreed upon during the transaction.
Orders will be processed only after full payment has been received unless stated otherwise in a prior written agreement.
Shipping and Delivery
We deliver across India and to various international destinations.
Shipping charges and delivery timelines will be communicated during the order confirmation process.
Delays due to unforeseen circumstances (weather, customs, etc.) are not our responsibility, though we will do our best to mitigate them.
Returns and Refunds
As we deal with food products, returns are generally not accepted unless the product received is damaged or incorrect.
Refunds will only be issued if it is established that the fault lies with Camel Group or our vendor base.
All return/refund claims must be raised within 7 days of receipt of goods.
Intellectual Property
All content including logos, images, product descriptions, and text found on this website are the intellectual property of Camel Group. Unauthorized reproduction, use, or distribution of any material is strictly prohibited.
Limitation of Liability
Camel Group shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
Privacy Policy
All customer data, including contact information and transaction history, is handled in accordance with our Privacy Policy. We are committed to protecting your privacy and ensuring data security.
Force Majeure
We are not liable for delays or failures in performance resulting from causes beyond our reasonable control including but not limited to natural disasters, pandemics, strikes, or government restrictions.
Governing Law
These Terms and Conditions are governed by the laws of the State of Maharashtra, India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Ahmednagar, Maharashtra.
Contact Us
For any queries or concerns regarding these Terms and Conditions, please contact us at:
Camel Group (Camel Sago Division)
📍 2262, Camel House, Adate Bazar, Ahmednagar 414001, Maharashtra, India
🏭 Plot No: 28, 29, Industrial Estate, Kedgaon, Ahmednagar 414001, Maharashtra, India
📞 0241-2341196 | 0241-2341196 (R) | 0241-2353840
📧 Email: atulparakh76@gmail.com